We provide a 30 days money back guarantee for all products and services purchased from our website.

To return your product, please contact us below or email us at help@izzbie.com to request a Return Merchandize Authorization (RMA) number within 30 days upon receiving your product.

Please do not return any product before receiving a RMA number from us. Doing so may cause a delay or jeopardize the return process.

Upon receiving your return request, a return instruction will be emailed to you.

Please return your product within 14 days upon receiving a RMA.

You must include all the products, parts and gifts shipped with your order in your return.

Please allow 7 days for us to ship a replacement, or 14 days to process and issue a refund upon receiving your return.

If you purchased from a different retailer, please contact the original seller for returns.